This article was first published on Forbes and authored by William Stemper.
It’s been said that change is the only constant — an idea that is the foundation of every business continuity plan. But it’s also been said that even the best-laid plans can go awry. Both of these concepts became all too apparent in early 2020, when technology companies worldwide experienced disruption at such a scale that even the most prepared organizations had to adapt in some way.
As businesses learn what true agility means, they are rethinking their operating models and strategies, including how and where people will work in the future. To remain competitive and become more agile — as well as gain the ability to recruit top talent from anywhere in the world — business leaders must design a long-term remote-work strategy.
There are two key factors to get right: the technology and the employee experience — which, in many ways, are connected. Here are six key tips for technology and employee experience that can help guide business leaders as they create their future of work plans.
Key Technology Tips
When creating a remote-work technology strategy, business leaders should:
1. Create a seamless work experience.A productive workspace will look different for every company and employee role, but easy virtual access to colleagues, tools and applications is essential. Reliable connectivity is a must, particularly when everyone in a household is competing for the bandwidth for remote work, schooling and entertainment — sometimes via dozens of devices at once. The right home office equipment that allows employees to be most effective is another factor, whether that’s an ergonomic chair, a printer, or a high-definition monitor. Leaders should budget for stipends to be used for home office supplies and furniture, or for credits toward the monthly bill for an in-home, enterprise-grade network solution that is separate from an employee’s residential network. These aren’t just extra perks; they also support remote employees' needs with the connectivity and workspace set up they would have in a company’s office.